Liorènne House
EN
Private enquiry

For families

One accountable person for the house, the people in it and everything that has to happen before you arrive.

Arrange a private conversation
A butler lights the lanterns on a terrace table above Lake Como at sunset
A housekeeper arranges white flowers in a bright drawing room

Household management

Your house run to one standard, whether you are in residence or away.

  • Day-to-day running of the house and its staff
  • Routines, schedules and budgets agreed with the family
  • Suppliers and contractors managed for you
  • Inventories of silver, linen, wine and art
  • Guests and events at home, received properly
A kept garden above the lake, with a gravel path, lemon trees in pots and the pool

Estate management

Grounds, buildings and systems looked after as one whole, with a plan for the year.

  • A preventive maintenance calendar
  • Gardens, pool and outdoor areas
  • Security, keys and access
  • Works and projects coordinated with your architects
  • Several properties kept to one standard
Two of the team set out cushions on the terrace for the start of the season

Seasonal residences

A house opened as if it had never been closed, and closed so it is ready for next year.

  • Opening and closing checklists, room by room
  • Staff and suppliers booked for the season
  • Arrivals prepared: provisions, flowers, linen, cars
  • New villas made ready before the first arrival
  • Winter chalets and summer houses

Household consulting

A visit, an honest diagnosis and a written House Book, so the house runs well with or without us.

  • Two days in the house to see how it really works
  • A written diagnosis with clear priorities
  • The House Book: preferences, inventories, routines, suppliers
  • Training for the existing team, on site
The morning briefing: the household team around the kitchen island

Staff search and training

The roles your house needs, the right people in them, and a standard they are trained to.

  • Roles and job descriptions defined with you
  • Search and selection through licensed partner agencies
  • Interviews and trial days attended by us
  • Onboarding and training to the House Book

Where the law requires an authorised agency, the search itself is carried out by our licensed partners.

A person in a navy jacket, seen from behind, reviews papers at a walnut desk in a villa study with bookshelves and tall glass doors onto Lake Como.

Private office

The calendar of a family that lives in more than one place, kept in one hand.

  • Travel and arrivals between residences
  • Events at home, from dinners to celebrations
  • Trusted suppliers for every house
  • Quiet coordination with your family office

How we work

Four steps, at your pace.

  1. A private conversation

    We listen: the houses, the family, the seasons and what is not working.

  2. A visit to the house

    Two days in the house, with you or your house manager, to see how it really runs.

  3. The House Book

    We write down how the house should run and agree it with you, room by room.

  4. The house, kept

    We run it ourselves, train your team to run it, or both.

Discretion is not a policy. It is the job.

We never name the families we work for, in public or in private. Everyone on our side signs a confidentiality agreement before entering a house.

References are shared privately, on request, with the consent of the families who give them.

Where we work

We are based in Lombardy and travel with the seasons. Elsewhere in Europe, on request.

Northern Italy

Milan, Lake Como, Lake Maggiore, Portofino, Cortina d'Ampezzo and the Dolomites

Central Italy, the south and the islands

Tuscany, Costa Smeralda, the Amalfi Coast and Capri

Switzerland

Geneva, Zurich, Zug, Gstaad, St. Moritz, Verbier and Crans-Montana

On request

Monaco, the Côte d'Azur and other residences in Europe

Questions families ask

Do you live in the house?

It depends on the house. We work as resident managers, as visiting managers on set days each week, or for the season. We agree the arrangement after the visit.

Can you work with the staff we already have?

Yes, and we usually prefer to. Most houses need clearer routines and training more than new people. The House Book gives everyone the same reference.

How do you find and place staff?

We define the role with you and take part in interviews and trial days. Where the law requires an authorised agency, the search itself is run by our licensed partners, and we stay with you until the person has settled in.

How are fees set?

Every house is different, so we quote after the first conversation and the visit. Consulting is a fixed fee per project, management a monthly fee, and seasonal work a fixed package.

Will you sign a confidentiality agreement?

Always, before we enter the house. Ours or yours.

Tell us about the house.

A first conversation takes thirty minutes, by video or in person in Milan. It commits you to nothing.

Arrange a private conversation