New: The House Planner 2027, a year of running a house on paper. See the planner
Private household and estate management · Italy and Switzerland
Move through the houseTap a room
We look after private homes and estates in Italy and Switzerland, in person: the staff, the seasons, the guests and the small things that only show when they go wrong. You arrive; the house is already in order.
The check takes three minutes and asks for no email address.
Choose the sentence closest to your situation. The answer is one paragraph, and the next step is one click.
Shutters, linen, kitchen, pool and garden ready in the right order; staff and suppliers booked; the first arrival prepared down to the flowers and the lamp left on.
Seasonal residences
The arrival, the rooms, the staff briefing, the forms of address and the protocol, prepared with you weeks ahead. Start with the free check.
Take the three-minute guest check
Routines agreed with you, suppliers and budgets held, a house kept the same whether you are there or not, and a short report when you want one.
Household management
Grounds, buildings, works and contracts under one written plan, visited on a fixed rhythm, so nothing depends on who happens to be on site that day.
Estate managementFamilies and owners
A home in Italy or Switzerland and a life elsewhere. One person answers for the house, the people in it and everything that has to happen between your visits.
Family offices and estate managers
You answer to a principal; we give you something to show. A visit, an honest diagnosis and a House Book per property, handed over to the team that runs it.
Household professionals
The Academy teaches the methods we use ourselves. The Liorènne Register will open country by country.
Five moments, the same care. Choose an hour, or let the day pass.
We're up before the family. Windows open, flowers checked, and breakfast set out the way they actually like it.
The day passes on its own; choose an hour to stop it.
For one house or several, in Italy and Switzerland, for the season or the whole year.
Running the house day to day: staff, routines, suppliers, budgets and standards, with one person accountable.
Grounds, maintenance, security and projects, across one property or several.
Opening and closing houses for the season, and preparing a new villa before the first arrival.
A visit, an honest diagnosis and a written House Book, handed over to your team.
Travel, events and the calendar of a family that lives in more than one place.
At your pace. The first conversation commits you to nothing.
Thirty minutes, by video or in person in Milan. You tell us about the house, the people in it and what is not working.
Two days in the house to see how it really runs. Then we write the House Book and agree it with you, room by room.
Routines set with the people who follow them, and the House Book handed to your staff.
We run the house, or your team does with us beside them. The House Book is brought up to date every season.
We are based in Lombardy and travel with the seasons. Elsewhere in Europe, on request.
Areas served
Every house we keep has one. The family's preferences, inventories, routines, suppliers and protocols, written down and kept current. When people change, the house remembers.
The same method is available as an editable kit for house managers and family offices.
The House Book
Who lives in the house, who visits, and how each person likes things done.
Kits, guides and courses from people who do the work every day.
Printable A4 planner, 96 pages
A year of running a house on paper: the seasons, the routines, the staff rota and the guests, week by week.
€29
View details: The House Planner 2027Guide with seven editable templates
Receiving VIP guests in a private house, from the first call to the thank-you letter: forms of address, precedence, arrivals, rooms and the team.
€129
View details: The Protocol BookEditable kit for Word and Google Docs
Everything a house manual needs, ready to fill in: the same structure we use in the houses we keep.
€89
View details: The House Book kitGuide with 18 editable Word templates
Hiring and keeping household staff in Italy and Switzerland: contracts, pay, interviews, trial days and the first thirty days.
€79
View details: The Household Employer's KitYes, before anyone from our side enters the house, using your agreement or ours. We never name the families we work for, and references are shared privately, with the consent of the families who give them.
In Italy and Switzerland: Milan and the lakes, the Ligurian coast and Tuscany, Lugano, Zurich, Lake Geneva, Gstaad and the Engadin. We are based in Lombardy and travel with the seasons. Elsewhere in Europe, on request.
You can write to us in any of the six languages of this site. The House Book can be kept in more than one language, so the family and the staff each read the same standard in their own.
The family does, directly, with a proper contract: in Italy under the national contract for domestic work, in Switzerland under the cantonal rules. We help you do it properly, from the job description to the first weeks.
We quote after the first conversation and the visit, because no two houses are alike. Consulting is a fixed fee per project, management a monthly fee, and seasonal work a fixed package. The staff are paid by the family, not through us.
We reply within one working day, and the first conversation can usually take place within the same week. If a date is fixed, such as an opening or an important visit, put it in your first message and we will tell you honestly whether it can be done well.
Yes. We open them before you arrive, check them on a fixed rhythm while they are empty, and close them at the end of the season with a written list for every room.
Tell us about the house, the season and the people in it. We will come back to you personally.
We reply within one working day.
